The EmpatiQ general dashboard is a workspace for preparing, practicing, and reviewing conversations. It brings together an AI assistant, private scenarios, your learning materials, conversation records, and a view of your progress.
You can start with a situation you want to rehearse or a conversation you want to understand better. This tour explains the main destinations in the personal workspace and when to use each one. An assigned course or institutional workspace may open into its own course view.
Emery: Think through the situation
Emery is EmpatiQ's AI assistant for discussing a conversation and deciding what to work on next. You might describe an upcoming interview, ask how to approach a disagreement, or reflect on something that has just happened.
Start with the context and a question. For example: “I need to discuss a missed deadline. How can I explain the impact and leave room for the other person's account?”
The Recents area helps you return to earlier chats with Emery. It is a history of those chats; scenario attempts have their own transcripts and debriefs.
Scenarios: Rehearse your own conversation
Open Scenarios when you want to practice with an AI counterpart. A private scenario defines your role, the counterpart's role, the situation, the objective, and the criteria for assessment.
You can create a scenario, choose one from your library, or edit an existing brief. Practice supports voice and text. After a completed attempt, you can review its transcript and AI debrief and return for another attempt.
For a first exercise, choose one decision to practice: asking a clarifying question, checking a summary, or responding to an objection. The first-scenario walkthrough shows how to turn that decision into a brief.
Library: Bring your learning material
Library holds material you want to use in your work. You can add a document and use supported documents to build practice scenarios, with an optional note about what you want to rehearse.
For example, a trainer's interviewing guide can provide a starting point for an exercise. Review the resulting scenario and its criteria before starting so you understand how it relates to the document.
The distinction is useful: Library holds the material, while Scenarios holds the situations you practice.
Conversations: Review a conversation source
Conversations is where you bring in a transcript or audio you are authorized to process. A conversation record keeps the source, review, and notes connected.
The conversation library includes My records, My notes, and My people. These views help you return to a record, find a saved note, or see records linked to a person.
Read the conversation review guide for a walkthrough from source to notes.
Progress: Look across scored attempts
Progress summarizes scored work. Depending on the records available, it shows practice counts, scores, a trend, assessed behaviors, and results grouped by scenario or document standard.
Open the underlying debrief to understand a result. A score has meaning in the context of the scenario, the criteria, and what you actually said. The debrief and progress guide explains how to use those views together.
Choose your first step
If you are preparing for a conversation, start with Emery or Scenarios. If you already have a conversation source, start with Conversations. If you want practice based on a method or guide, start with Library.
Sign in using Log in in the site header to open your workspace, or explore the interactive demos to see the broader EmpatiQ approach.